Q: How do I edit a user in my REDCap project (change permissions)
To Change User Rights: Log in to REDCap, open your project, and click 'User Rights' in the left hand navigation bar. All current users of the project will be listed.
Removing a user only impacts their access to the project; it will not delete/remove any records they have created or other work they have done in the project. If a user has left a study, we encourage...
Those with admin privileges may grant other users access to the project. Before adding a new user to the project, please ensure these individuals have been added to the appropriate IRB...
Q: I received an email saying my account will expire. What do I do?
Expiration dates for external user accounts are set for one year from the creation date. Setting an expiration helps keep our user base current by removing access automatically for users who are no...
Q: I can't log in; it says my account is suspended?
All REDCap accounts suspend automatically after 365 days of no activity (no logins) as a security measure. Please contact the REDCap Support Team at edata@bidmc.harvard.edu and include your Project...